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Lettre de réclamations

The letter.

Come on our weekend tour!

Visit beautiful Northumberland!

* Visits to castles included

*Comfortable modern buses

*Experienced drivers

£25 per person payable on the day

Call 2184352 to reserve your place

**

Mary went on the weekend bus tour of Northumberland. The tour was a disaster. When she came back she wrote this letter of complaint.

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Exercice d'anglais "Lettre de réclamations" créé par chrislondon avec le générateur de tests - créez votre propre test ! [Plus de cours et d'exercices de chrislondon]
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This could have resulted in a terrible accident. Thirdly, the driver had obviously been drinking and almost lost control of the vehicle several times. First, in your advertisement you stated that the cost would include visits to castles. I hope to hear from you as soon as possible. Yours faithfully, In fact, we had to pay to go into one of the castles. I am writing to you about the tour of Northumberland I went on last weekend. The seats were dirty and several had cigarette burns in them. Therefore, in view of all these problems I would appreciate a complete refund. Secondly, the bus was not as comfortable as you had said. Mary Jones (Mrs.) Dear Sir or Madam,